Modifying user settings and notification preferences

By clicking the Profile icon at the top right of the user interface you can access User Settings, where you can specify the preferred region for log storage, manage access to the platform for others (admin only), edit user information and specify notification preferences.

THEME: Change the UI presentation between Dark and Light visual themes based on your accessibility and readability preferences.

Notification Preferences: Here you can specify the notification preferences for a specific User. The default values are as follows:

Notification Group and Type Role
Notification Group Notification Type Customer Admin Customer Operator

 

 

Admin

User added to account Subscribed Unsubscribed
User removed from account Subscribed Subscribed
Forescout Rule Toggled Subscribed Unsubscribed
Forescout Rule Param Changed Subscribed Unsubscribed
Custom Rule Created Subscribed Subscribed
Custom Rule Indicator Triggered Subscribed Subscribed

 

Cases

Case resolved Unsubscribed Unsubscribed
Case assigned to me Subscribed Subscribed
Case comments Subscribed Subscribed
External Case updated Unsubscribed Unsubscribed
Security Initial Detections Unsubscribed Unsubscribed
Security Incident case created Unsubscribed Unsubscribed

Note: The "Case assigned to me" and the "Case comments" notifications are permanently set to "Subscribed" and cannot be changed.

Users with Multiple Access Roles: When a user with an Operator who has never changed their default email notification preferences is also given an Admin access role, the settings for the highest-level access role will apply across all access roles.

When a user with an Operator access role who has changed their default notification preferences is also given an Admin access role, the preferences they have set for the Operator role will be applied across all access roles.