Per-appliance device license
The request and installation procedures, identical for all devices, are described in this topic.
Your demo license
During system installation, a demo license is automatically installed. Each demo license is valid for 30 days. During this period, you should receive a permanent license from Forescout and place it in an accessible folder on your disk or network. Install the license from this location before the 30-day demo license expires or request to extend your demo license. If you did not receive your license, you can generate a request.
See Upload License Requests and Download License Files for details about requesting an extension or a permanent license.
You are alerted that your demo license is about to expire in the following ways:
- Periodic email reminders.
- An Alert icon (
) appears in the Status and License columns in the CounterACT Devices pane (accessible by selecting Options, including the number of days remaining before license expiration.
- When you move your cursor over the Appliance entry in the CounterACT Devices pane.
- An icon and tooltip on the Console status bar. The triangle is green if you are waiting for license approval and is red if there is a license violation.
Virtual licenses
This topic provides information about virtual licenses and about connecting to the Forescout License Server. Refer to the Installation Guide for information about installing virtual systems.
Virtual Demo License (Virtual Machines)
After the Appliance installation, you should have installed a demo license provided by your Forescout representative by email. The license can be installed during the initial Console setup using the Initial Setup Wizard and is valid for 30 days from the time it was generated by the Forescout representative. See Initial Setup Wizard � License (Virtual Systems Only, Per-Appliance Licensing Mode).
You must request and install a permanent license from the Console before the demo license expires. You can also request an extension to the demo license from this location.
If you skipped the virtual demo license installation at the Initial Setup Wizard, you can generate a request from the Console. See Upload License Requests and Download License Files for details.
Before your demo license expires, you must install a permanent license. This license has an installation begin and end date. You must install the permanent license within these dates, which are indicated when the license is issued.
The demo and permanent license are authorized daily by the Forescout License Server.
Communication with Forescout’s License Server is performed by one device, which has access to all other devices. This is required so that one device can perform the authentication for all the devices. The first device that has connectivity is used for the communication. If there are no communication problems, the first device on the list usually communicates with the Forescout License server for all devices in the network. You should expect daily traffic from that device equivalent to the number of VM devices installed.
Licenses that cannot be authorized for a month will be revoked. When this happens, significant functionality will stop. You will be contacted via email regarding the expiration date and violations. In addition, license alerts, violations, status and troubleshooting information can be accessed from the Appliance,
If policies are stopped as a result of a license being revoked (for example, due to expiry or license violations) and an authorized license is subsequently installed, policies are not automatically restarted. You must restart policies from the Console.
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